Shipping policy
At GR Denims, we are committed to delivering your order quickly, safely, and efficiently. This Shipping Policy outlines how we process, ship, and deliver your denim so you know exactly what to expect when you shop with us.
Order Processing
All orders are processed within 24 hours after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is shipped, you will receive a confirmation email or SMS with tracking details so you can monitor your delivery in real time.
Shipping Across India
We currently ship to most locations across India through reliable courier partners to ensure your jeans reach you in perfect condition.
Estimated Delivery Time:
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Metro Cities: 4-5 business days
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Tier 2 & Tier 3 Cities: 7–8 business days
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Remote Areas: 7–8business days
Delivery timelines are estimates and may vary due to external factors such as weather conditions, courier delays, or high demand periods.
Shipping Charges
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Free Shipping on prepaid orders above ₹1599
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A nominal shipping fee may apply to orders below this value.
The exact shipping cost will be displayed at checkout no hidden surprises.
Order Tracking
As soon as your order leaves our warehouse, we will send you a tracking link via email or SMS. You can use it to check the real-time status of your shipment anytime.
If you face any issues tracking your order, our support team is ready to help.
Delivery Attempts
Our courier partners will make 2–3 delivery attempts. If the package is undelivered after multiple attempts, it may be returned to our warehouse.
To avoid delays, please ensure:
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Your shipping address is accurate
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Your contact number is active
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Someone is available to receive the order
Damaged or Tampered Packages
We strongly recommend that you do not accept packages that appear opened, damaged, or tampered with at the time of delivery.
If this happens:
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Refuse the delivery immediately.
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Contact our support team with your order details.
We will resolve the issue on priority.
Unexpected Delays
While we strive to deliver within the promised timeline, delays can occasionally occur due to:
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Natural disruptions
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Logistics issues
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Government restrictions
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High seasonal demand
We appreciate your patience and understanding in such situations.
Incorrect Address Disclaimer
Please double-check your shipping details before placing the order. GR Denims is not responsible for delays or losses resulting from incorrect or incomplete addresses.